Viewing a device's Custom Data Points

On the Custom Data Points page, you can view detailed information about the custom data points on a Windows device. For Mac and Chromebook devices, the Custom Data Points page is available but it displays no data. You can access the Custom Data Points page from any page that shows linked device identifiers in the results grid.

Due to restrictions placed on Windows 11 SE by Microsoft, data points that use PowerShell are not supported on devices running Windows SE 11.

To view Custom Data Points for a device:

1. On any page that shows linked device identifiers in the first column of the results grid, such as the All Devices page in the Devices area, click the link for the device that you want to view. Summarized information about the device shows in the page header.

2. Click the Details tab and then click Custom Data Points.

   If the device belongs to a policy group that is configured to collect Custom Data, the following information shows on the Custom Data Point page:

   • The date and time the data was last updated

   • All data points enabled for the device

   • If a data point is populated, the value shows next to the data point name

   • The status of each data point collected for the device, including a warning or error message if a problem occurred during data collection

     Data point status icons and messages

     Status icon	Definition
     	The Custom Data policy for this data point is activated on this device. The data point was collected from the device and you can now view the data point in reports and the device's Device Details pages. No error occurred
     	The Custom Data policy for this data point is activated on the device but a warning or error occurred during collection. For data points that include a value, a warning occurred and the message shows what caused the warning. For data points that don't include a value, an error occurred and the message indicates what caused the error. Warning and error messages: A failure occurred evaluating the data item logic, the exact error should be troubleshooted by looking at the included trace. Rule evaluation for this item exceeded the configured timeout value and was terminated. Rule evaluation exceeded the configured CPU threshold. Rule evaluation exceeded the configured Memory threshold. Rule evaluation resulted in output that exceeded the maximum data size for an individual item.

   If No data shows, the device doesn't belong to a policy group that is configured to collect Custom Data, or the device hasn't called in since the Custom Data policy was enabled.

3. If you are logged in as a user with the required permissions, you can update the Custom Data policy by clicking Add or Edit Data Points.